By providing your phone number and giving consent, you agree to receive transactional and/or marketing text messages from GEM OAKS LLC. Transactional messages may include appointment reminders and responses to your inquiries. Marketing messages may include information about our services and special offers.
You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. You may receive a one-time confirmation message after you opt-out.
For support or assistance with our SMS services, you can reply HELP to any message you receive from us or contact us directly at [email protected] or 805-454-9139.
Message and data rates may apply to any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Carriers are not liable for delayed or undelivered messages.
You must be 18 years of age or older to use our SMS services. By opting in, you are confirming that you are over the age of 18.
Our Privacy Policy, which details how we handle your information, is available on this page below. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.
We collect the following personally identifiable information that you voluntarily provide to us:
Contact Information: Your full name, primary email address, and mobile phone number.
Inquiry Details: Information you provide regarding your needs for long-term care for yourself or a loved one.
This information is collected exclusively when you fill out the contact form on our website, https://gemoaksassistedliving.com/.
Your personal data is used for the following specific purposes:
To Respond to Inquiries: We use your name, email, and phone number to contact you to discuss your needs and schedule visits.
To Send SMS Messages: With your explicit consent, we use your mobile phone number to send you text messages. These messages may be transactional (to confirm appointments, send reminders, or respond to your direct questions) or promotional (to send marketing messages about our services or special offers).
To Improve Our Services: We may use feedback you provide to improve our offerings.
Your consent to receive SMS messages is obtained as follows:
Method: You opt-in by voluntarily providing your mobile phone number in the designated field on our website's contact form.
Explicit Consent: You must affirmatively check a checkbox that explicitly states you agree to receive transactional and/or marketing text messages from GEM OAKS LLC at the number provided. The consent text also includes disclosures about message frequency, data rates, and opt-out instructions.
Our website uses "cookies" to enhance user experience and for basic website analytics. Cookies are small files placed on your computer's hard drive that help us analyze web traffic.
Purpose: We use cookies to understand how our website is used and to improve its functionality.
No Personal Data: Our use of cookies does not involve the collection of your personally identifiable information for marketing or SMS purposes. We do not use tracking pixels or other similar technologies to track you for advertising.
We are committed to ensuring that your information is secure. We have implemented the following measures to protect your data:
Technical Safeguards: We use secure servers and SSL (Secure Sockets Layer) technology to encrypt data transmission.
Access Control: Access to personally identifiable information is restricted to authorized personnel of GEM OAKS LLC who need the information to perform a specific job.
Data Handling: We do not store your personal data longer than necessary to fulfill the purposes for which it was collected.
You have the following rights regarding your personal information:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can request that we correct any inaccurate or incomplete information.
Right to Deletion: You can request that we delete your personal information from our records.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third party.
GEM OAKS LLC
1060 Calle Las Trancas, Thousand Oaks CA 91360
Phone: 805-454-9139
Email: [email protected]
Our mission at GEM Oaks is serving seniors in a way that preserves their dignity and promotes their independence while enhancing their quality of life. We have well-trained staff to look after your loved ones like our own mom or dad.
We offer an intimate "high touch" service, assisted living home environment at a more affordable cost than the big assisted living facilities. No more long walks to the dining room, no more charging additional fees for assisting with medication and /or bathing & dressing. Our monthly rate is inclusive of care. High levels of care may require an additional charge.




1060 Calle Las Trancas,
805-454-9139
[email protected]